1. Legal Notice
At Netziah, we value and respect the privacy of our users, clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose personal information through our website, services, forms, communication channels, and digital platforms.
This Privacy Policy applies to information collected through netziah.com and digital platforms directly operated by Netziah. It does not apply to third-party websites, platforms, or services that may be linked from our website.
2. Netziah’s Commitment to Privacy
Netziah is committed to protecting the confidentiality, integrity, and security of personal information. We collect and process personal information only when reasonably necessary to:
• Deliver our services
• Communicate with users, clients, and prospects
• Respond to inquiries and provide customer support
• Schedule and manage appointments
• Improve website performance and user experience
• Operate our business and internal systems
• Comply with legal, regulatory, or contractual obligations
Netziah does not sell, rent, or share personal information with third parties for their own marketing or promotional purposes.
3. Information We Collect
We may collect the following types of information:
A. Personal Information Voluntarily Provided
This may include:
• Full name
• Email address
• Mobile or telephone number
• Billing or mailing address
• Business information
• Information submitted through website forms, calls, emails, SMS messages, or direct communication
B. Non-Personal and Automatically Collected Information
This may include:
• IP address
• Browser type
• Device information
• Operating system
• Access dates and times
• Pages visited
• Website usage and analytics data
This information may be aggregated or used to understand website performance, improve user experience, and maintain security.
4. SMS Communications and Mobile Information
If you voluntarily provide your mobile phone number to Netziah, you may receive service-related SMS communications, including:
• Responses to your inquiries
• Appointment confirmations and reminders
• Customer service follow-ups
• Service-related notifications
• Missed call follow-ups
• Verification or scheduling messages
Message frequency may vary. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, operate our communication systems, or comply with applicable law.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, you may reply HELP or contact us at hello@netziah.com.
5. Legal Basis for Processing
Where applicable, Netziah may process personal information based on one or more of the following legal bases:
• Your consent
• Performance of a contract or pre-contractual relationship
• Compliance with legal obligations
• Legitimate business interests, such as security, analytics, customer support, service improvement, and business operations
6. How We Use Your Information
Netziah may use personal information to:
• Deliver requested services
• Respond to inquiries
• Provide customer support
• Schedule, confirm, or remind you about appointments
• Send service-related communications
• Manage client relationships
• Improve our website, services, and operations
• Conduct internal analytics and performance reviews
• Maintain security and prevent fraud or misuse
• Comply with applicable legal obligations
7. Marketing Communications
Netziah may send marketing or promotional communications only when permitted by applicable law and, where required, when you have provided consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us at hello@netziah.com.
8. Cookies and Tracking Technologies
Netziah may use cookies and similar tracking technologies to:
• Enable website functionality
• Analyze website traffic and performance
• Improve user experience
• Understand how visitors interact with our website
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
9. Third-Party Service Providers
Netziah may use trusted third-party service providers to help operate our business and deliver our services. These may include hosting providers, CRM platforms, analytics tools, payment processors, communication platforms, messaging providers, and other operational vendors.
These service providers may access personal information only as necessary to perform services on behalf of Netziah. They are not authorized to use personal information for their own marketing or promotional purposes.
10. Data Protection and Security
Netziah uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, Netziah cannot guarantee absolute security of personal information.
11. Data Retention
Netziah retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
12. Opt-Out and Consent Management
You may opt out of certain communications at any time by:
• Clicking “unsubscribe” in marketing emails
• Replying STOP to SMS messages
• Contacting us at hello@netziah.com
SMS opt-out requests are processed as soon as reasonably possible. In most cases, replying STOP will automatically unsubscribe you from further SMS communications.
13. Your Privacy Rights
Depending on applicable law, you may have the right to request:
• Access to your personal information
• Correction or update of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to marketing communications
• Data portability
• Revocation of consent, where processing is based on consent
To exercise your rights, you may contact us at hello@netziah.com. We may request verification of your identity before processing your request.
14. International Users
If you access Netziah’s website or services from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
15. Compliance
This Privacy Policy is designed to support compliance with applicable privacy and communications laws and standards, which may include the TCPA, 10DLC messaging standards, GDPR, Mexican data protection principles, and other applicable privacy best practices.
16. Contact Information
If you have any questions about this Privacy Policy, your personal information, or Netziah’s privacy practices, you may contact us at:
Netziah – Privacy Office
Email: hello@netziah.com
Phone: +1 (307) 224-8500
Address:
1621 Central Ave #9869
Cheyenne, WY 82001
United States
17. Changes to This Privacy Policy
Netziah may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
You can also review our Terms & Conditions.